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Efficiency Services

Turbo-charge the efficiency of your system

With Optima, you have chosen a system that delivers maximum performance. But does it achieve maximum availability during operation? Are you using the full potential of your system? With Efficiency Services, you can always answer both of these questions with 'yes'. Integrated know-how speeds up format changes, the analysis of your process data provides transparency and Optima experts are on hand to provide 24/7 support. Are you ready to turbo-charge your efficiency?

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Dr. Stefan König
Dr. Stefan König, Managing Director, OPTIMA packaging group GmbH

Valid data is particularly important for targeted optimisation of all production processes. This is provided by our Process Management System OPAL. It collects production data such as downtimes, alarms and quantity counters, and generates key figures and reports based on this data – for transparent production, a basis for improvement measures and increased productivity.

Dr. Stefan König, Managing Director, OPTIMA packaging group GmbH
Remote Support Online at your side

Do you have questions about a process? Do you need a fault rectifying immediately? You can rely on the Remote Support from Optima around the clock: We provide help with concrete instructions – quickly and clearly. For direct communication with you, we use audio and video connections on mobile end devices. With your consent, we establish a VPN connection for secure access to your system. All with one goal: To ensure that your system produces with maximum output.

This is what you can count on with OPTIMA Remote Support

  • 24/7 Hotline Support
  • VPN remote maintenance
  • Audiovisual consultation
Employee uses a remote assist
Remote Support Online at your side

Do you have questions about a process? Do you need a fault rectifying immediately? You can rely on the Remote Support from Optima around the clock: We provide help with concrete instructions – quickly and clearly. For direct communication with you, we use audio and video connections on mobile end devices. With your consent, we establish a VPN connection for secure access to your system. All with one goal: To ensure that your system produces with maximum output.

This is what you can count on with OPTIMA Remote Support

  • 24/7 Hotline Support
  • VPN remote maintenance
  • Audiovisual consultation
Employee uses a remote assist
Operation Services Helpful tools – at your side during operation

From the start of the project through the entire lifecycle of your system: With Operation Services, all members of your team have the right information on hand – at all times and in the right place. Digital helpers such like Change Over Assist guide even untrained personnel quickly and safely through complex format changes. Helpful documents, images and videos on your system are available on your myOPTIMA platform. In the 3D-Explorer digital spare parts catalogue, you can immediately find the required part and order it directly in just a few clicks.

This is what you can coun

t on with OPTIMA Operation Services

  • Support during operation provides certainty
  • myOPTIMA provides tailored information
  • Change Over Assist makes format changes easier
  • 3D spare parts catalogue reduces search time
Digital products and services 
Man using Optima digital service on his tablet computer
Operation Services Helpful tools – at your side during operation

From the start of the project through the entire lifecycle of your system: With Operation Services, all members of your team have the right information on hand – at all times and in the right place. Digital helpers such like Change Over Assist guide even untrained personnel quickly and safely through complex format changes. Helpful documents, images and videos on your system are available on your myOPTIMA platform. In the 3D-Explorer digital spare parts catalogue, you can immediately find the required part and order it directly in just a few clicks.

This is what you can coun

t on with OPTIMA Operation Services

  • Support during operation provides certainty
  • myOPTIMA provides tailored information
  • Change Over Assist makes format changes easier
  • 3D spare parts catalogue reduces search time
Digital products and services 
Man using Optima digital service on his tablet computer
Field Services On-site for you

For the short or long-term: Bring Optima's expertise into your production. Service professionals maintain or repair your system and ensure that it runs smoothly. Optima can also help you balance out production peaks or make processes more efficient – for as long as you need us. Your team benefits from a helping hand and practical tips.

This is what you can count on with OPTIMA Field Services

  • Personal contact partner in service
  • Maintenance, servicing, repairs
  • Personal support during production peaks or everyday operation
Man laughing in front of a machine
Field Services On-site for you

For the short or long-term: Bring Optima's expertise into your production. Service professionals maintain or repair your system and ensure that it runs smoothly. Optima can also help you balance out production peaks or make processes more efficient – for as long as you need us. Your team benefits from a helping hand and practical tips.

This is what you can count on with OPTIMA Field Services

  • Personal contact partner in service
  • Maintenance, servicing, repairs
  • Personal support during production peaks or everyday operation
Man laughing in front of a machine
Process & Efficiency Analytics Data provides transparency

Where is production running smoothly, where is there room for improvement? Where are downtimes and alarms occurring? Where are there significant deviations from planned quantities? To optimise your processes, you need one thing above all: valid data. Our Process Management System OPAL records this data for you. You receive key figures and reports – and always have an overview of your production.

You can assess the overall efficiency (OEE) of your line based on visualisations and analyses. You can implement potential improvements quickly and with a targeted approach. This works particularly well, because we tailor the Process Management System to your production: The modular design means that you receive precisely the OPAL you need. 

This is what you can count on with OPTIMA Process & Efficiency Analytics

  • Transparent production thanks to OPAL and video monitoring
  • Visualization of key figures
  • Analysis tool
  • Basis for improvement measures
Two employees with a tablet in front of a machine
Process & Efficiency Analytics Data provides transparency

Where is production running smoothly, where is there room for improvement? Where are downtimes and alarms occurring? Where are there significant deviations from planned quantities? To optimise your processes, you need one thing above all: valid data. Our Process Management System OPAL records this data for you. You receive key figures and reports – and always have an overview of your production.

You can assess the overall efficiency (OEE) of your line based on visualisations and analyses. You can implement potential improvements quickly and with a targeted approach. This works particularly well, because we tailor the Process Management System to your production: The modular design means that you receive precisely the OPAL you need. 

This is what you can count on with OPTIMA Process & Efficiency Analytics

  • Transparent production thanks to OPAL and video monitoring
  • Visualization of key figures
  • Analysis tool
  • Basis for improvement measures
Two employees with a tablet in front of a machine
Success stories around services from OPTIMA
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