OPTIMA life science - modular machine concepts

Spare parts just-in-time

Perfect service with extensive spare parts inventory. The fastest way to access spare parts is by using a rapid delivery method and a tried-and-tested logistics system. At any time. 

Optima Life Science machines are delivered with digital spare part catalogs to ensure that identifying spare parts is made easy. Additionally, enjoy the benefits of our employees' many years of experience. Our employees are readily available to assist you and will be glad to create offers for recommended spare parts. Overhauls, repairs or basic equipment. Expert consultation is our top priority.

Consultation or repairs

Benefit from the advice and the expertise of the Optima Life Science experts. If repairs are unavoidable, our team of consultants and service technicians will arrange for technical consultation on site or training measures. Please contact us with all of your questions – we will gladly help you in any way we can. 

Teleservice
State-of-the-art technical equipment supports direct communication. Data is transmitted online directly from the machine to Optima Life Science customer service via teleservice. Decide for yourself—purchase and leasing offers open up different options of using teleservice.

Exceeding your expectations

Inspections, upgrades, conversions and used machines. The expertise and past experience of Optima Life Science flow into the decision-making process. This ensures the systems are converted, overhauled and updated to meet the needs of our customers. 

The foundation for this is a detailed machine inspection including an inspection report. This process demonstrates different options of how to proceed. If necessary, our specialists evaluate the machines, as well as auditing and documenting the entire packaging process. As a result, you receive a solid basis for all further decisions. Customized inspection and maintenance contracts are recommended. These contracts provide you with a sense of security during everyday operations and protect you from production failures. Used machines updated by experts are often times an interesting alternative for our customers.

Knowledge and practice

Everything you need to know about operation and maintenance. Optima Life Science provides specific training content and exercises. Adapted to your target group. These practical training sessions teach content according to the needs of customers. From the optimal machine settings and product parameters to proficient operation and maintenance. This takes place on site, in Schwäbisch Hall or at one of our subsidiaries.
 

• Basic training sessions
  Presentation of the basics
• Operator training sessions
  Machine and product parameter settings,
  Basics of preventive maintenance
• Maintenance training sessions
  Professional preventive maintenance, inspection and maintenance intervals, inspection criteria, application of the "Maintenance Manager" software
• Electronic Training
  Drive technology, control technology, firmware

Participants receive specially prepared training documents that can also be used later as the first source of advice and reference work.

Condensed reference works

All necessary operations for the safe operation of your system are explained step-by-step in the technical documentation. Each instruction handbook includes a CD-ROM version. The technical documentation is used as supplemental and follow-up resources to the training sessions during start-up process.