Industrial mechanicIndustrial mechanic
Maintenance

Maintenance that matters: For maximum machine availability

Regular maintenance is the foundation of stable production. With Optima’s maintenance services, you ensure long-term performance – planned, efficient, and tailored to your needs. Our service experts handle inspections, preventive measures, and targeted interventions before downtime occurs. Your benefit: extended machine lifetime, fewer unexpected failures, and greater production reliability.

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Maximum 
machine availability
Longer 
machine lifetime
Higher 
production reliability
Predictable 
operating costs
Always ready

Fast support in case of maintenance

Every minute counts during maintenance. With Optima’s fast and flexible service solutions, you’re fully supported. Our expert team responds immediately, providing remote assistance or on-site support to get your production back up and running quickly – reliably and efficiently.

Service employee at the phone
Remote support

Your digital partner for maintenance

Whether for scheduled maintenance or urgent repairs, OPTIMA Remote Support is available 24/7. Our service team provides clear, actionable guidance to help you complete maintenance tasks efficiently and accurately. With live audio and video communication via mobile devices, we support you directly at the machine.

Tablet in a man's hand
AI assist

Your digital maintenance expert

Fast access. Clear answers. Reliable performance.
AI Assist gives you instant access to all essential information about your machine – right when you need it. From maintenance schedules and step-by-step instructions to technical data sheets and spare parts lists, this AI-powered tool consolidates all machine-related knowledge in one smart platform.

employee with tool box
Field services

On-site maintenance support – reliable support at your side

Rely on OPTIMA’s expertise when it comes to maintaining your equipment. Our experienced service professionals provide on-site support for scheduled maintenance, preventive servicing, or urgent repairs – ensuring your production runs smoothly and efficiently.

Men in front of a machine interfaceMen in front of a machine interface
Training

Knowledge for practical application

The combination of theoretical and practical elements gives new colleagues the skills to operate the system right away. Live trainings with Optima experts on site have proven extremely effective. On the other hand, digital training units that familiarise the colleagues with the functions of the system in no time also work extremely well. Special trainings on topics of your choice are available directly in production or online. A combination of digital and live units is also possible. Under the motto "Train the Trainer", we can train experts for your company, who, in turn, can train your colleagues on site.

This is what you can count on with Optima trainings

  • Online or in-person trainings
  • Expert knowledge for increased productivity
  • Quick, efficient induction of new colleagues
  • Optimally prepared content guarantees success
  • Intuitive operation of the systems thanks to precise information
Your solution for complex maintenance situations

Parts identification – A real challenge during maintenance

Identifying the right spare part during maintenance is critical – but complex bills of materials and multiple variants often make it difficult. Optima provides the solution: With clear labeling, digital tools, and expert support, we ensure you find the right part immediately and get your production back up and running fast.

Man holding tablet in his hands
3D-Explorer

The 3D Explorer is part of myOptima, your platform for all Optima's digital service-based products and offerings. Using a 3D model of the machine, you can easily find the part you are looking for with all the key information.

Two service employees working on one laptop
Information library

Use our digital library to identify and order the parts you need from Optima Service faster than ever before. It means you will always benefit from the most up-to-date information. Circuit diagrams, format change instructions and technical documents are also provided as links.

Production downtime? Not with us!

Maintenance in production is complex: unplanned downtime, high time pressure, and the need to minimize downtime pose major challenges for companies. This is where Optima Service comes in – with innovative service products that offer preventive maintenance, fast spare parts availability, and digital monitoring solutions. In this way, we ensure maximum plant availability and support you in making your production processes efficient and reliable.

Man repairs a machine with the help of a tablet
Cycle-based maintenance

Maintenance guidance WeMaintain

Our maintenance software is the smart alternative to maintenance scheduled at rigid, time-based intervals, because WEmaintain knows that what really counts is the individual machine cycle. 

employee working with a tablet at a machine
Condition-based maintenance

Maintenance manager

Plan your maintenance schedule well in advance and get the spare parts packages required from Optima right when you need them. Step by step digital instructions quickly and safely guide you through the maintenance process.

Man with tablet in his hands
Production monitoring

Condition monitoring

Our software tools monitor your plant at all times and alert you early on to any signs of component wear. This allows you to plan maintenance work in a conscious manner and with sufficient lead time.

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