close
Chemicals and Household Cleaning
Menu
close
Chemicals and Household Cleaning
close
Chemicals and Household Cleaning
Menu
close
Chemicals and Household Cleaning
Chemicals and Household Cleaning
Menu
close
Efficient machine operation is the cornerstone of stable production. With OPTIMA’s operational support services, you ensure consistently high system performance – structured, proactive, and perfectly aligned with your daily production needs. Our service experts provide targeted operational inspections, routine functional checks, and optimized adjustments to detect and resolve potential issues early.
In the event of maintenance, every minute counts. With Optima's fast and flexible services, you are optimally protected. Our expert team responds immediately, supports you via remote service or directly on-site, and ensures that your production is up and running again quickly – reliably and efficiently.
Need help during operation? OPTIMA Remote Support provides fast, reliable assistance with format changes, parameter settings, and interface navigation. Through audio and video calls, we guide your staff directly at the machine.
Operate safely. React quickly. Work efficiently. AI Assist supports your operators directly at the machine – with immediate access to all relevant information for ongoing operations. Whether operating instructions, parameter explanations, format changes, or setting instructions: The AI-based solution delivers precisely the content needed – contextually and available around the clock.
Confident operation. Smooth production. Expert guidance.
When smooth and reliable machine operation is essential, OPTIMA Field Services is at your side. Our experienced service professionals assist directly at the machine – during operation, product changeovers, commissioning, or while onboarding new operators.
A good operating concept begins with the right know-how: Through the combination of theory and practice, our training courses enable your employees to operate machines quickly and safely. Live training sessions with Optima experts directly at the machine are particularly effective. In addition, digital modules ensure that new functions can be learned flexibly at any time.
We offer special operator training on product-specific processes or new machine features either on-site or online – and also a combination of both.
Fast Production. Precise Operation. In daily operations, reliable processes and short setup times are crucial. Optima's precisely fitting format parts are optimally tailored to your machine and your products – for smooth format changes and intuitive handling by the operator.
Our format parts impress with their high manufacturing quality, easy integration, and long service life. They enable efficient operation during ongoing production and help minimize potential errors during changeovers.
Your advantages when operating with Optima format parts:
Fast Production. Precise Operation. In daily operations, reliable processes and short setup times are crucial. Optima's precisely fitting format parts are optimally tailored to your machine and your products – for smooth format changes and intuitive handling by the operator.
Our format parts impress with their high manufacturing quality, easy integration, and long service life. They enable efficient operation during ongoing production and help minimize potential errors during changeovers.
Your advantages when operating with Optima format parts:
Operating modern production machines is becoming increasingly complex: growing product variety, high time pressure, and the demand for error-free processes present operators with major challenges. Optima's digital service products offer crucial support in this area. With intelligent assistance systems, remote support, and data-driven maintenance, they enable safe, efficient, and transparent machine operation – for maximum productivity and minimal downtime.
We are there to guide you rapidly and securely through format changes. Step-by-step instructions simplify restarts and minimize downtime.
Your advantages:
We are there to guide you rapidly and securely through format changes. Step-by-step instructions simplify restarts and minimize downtime.
Your advantages:
Troubleshooting in production requires fast and precise solutions. Optima offers digital tools that immediately reveal the root causes of errors, provide clear recommendations for action, and centrally provide all relevant information – for minimal downtime and maximum efficiency.
If an alarm sounds, Operation Support guides machine operators quickly and directly to the source of the error, and provides them with the information they need. This means that problems are rapidly dealt with and you are back in production as rapidly as possible.
The 3D Explorer is an integrated feature within myOptima, the central platform for all of Optima’s digital service solutions. With its interactive 3D machine model, you can quickly identify the components you need and access all relevant details at a glance.
Use our digital library to identify and order the parts you need from Optima Service faster than ever before. It means you will always benefit from the most up-to-date information. Circuit diagrams, format change instructions and technical documents are also provided as links.
Where is production running smoothly, where is there room for improvement? Where are downtimes and alarms occurring? Where are there significant deviations from planned quantities? To optimise your processes, you need one thing above all: valid data. Our Process Management System OPAL records this data for you. You receive key figures and reports – and always have an overview of your production.
You can assess the overall efficiency (OEE) of your line based on visualisations and analyses. You can implement potential improvements quickly and with a targeted approach. This works particularly well, because we tailor the Process Management System to your production: The modular design means that you receive precisely the OPAL you need.
Your advantages:
Where is production running smoothly, where is there room for improvement? Where are downtimes and alarms occurring? Where are there significant deviations from planned quantities? To optimise your processes, you need one thing above all: valid data. Our Process Management System OPAL records this data for you. You receive key figures and reports – and always have an overview of your production.
You can assess the overall efficiency (OEE) of your line based on visualisations and analyses. You can implement potential improvements quickly and with a targeted approach. This works particularly well, because we tailor the Process Management System to your production: The modular design means that you receive precisely the OPAL you need.
Your advantages:
