Field Service Technicians at OPTIMA

Field Service Technician - Isolator Technology

Job Summary

With locations and customers all over the world, Optima Machinery Corporation designs and builds packaging and filling machines including complete production lines for pharmaceutical, consumer, nonwovens and life science products. Our machines specialize in a variety of products and processes including, syringes, vials, freeze drying, toilet paper, wet wipes, chemicals, cosmetics, coffee, snack foods, transdermal patches, oral filmstrips, and more. Odds are that you have encountered many products packaged on an Optima machine.

We are excited to be celebrating 35 years in our Green Bay, Wis. location in 2020. The success of our business lies solely on the dedication, attitude and hardworking characteristics of our employees. We work hard to make sure our employees have a good work-life balance and plenty of opportunities to grow within our organization. Our employees travel all over the US, and abroad, to work with a variety of customers on a diverse range of packaging machines.

Technology is always advancing and Optima continues to advance with it, our employees work with the latest technologies and advancements in the packaging machine world. We have proprietary machine maintenance programs that interact with virtual reality glasses and many other innovations that make our machines more efficient and the best value for our customers.

Optima is excited to be growing at a rapid pace. Headquartered in Schwabisch Hall, Germany Optima also includes 13 foreign branches, and over 2,500 colleagues around the world, including our main US office in Green Bay, Wisconsin.

The Field Service Technician position supports one of the Optima Divisions in a service role pertinent to the operations of that division. Previous experience in the mechanical field of maintenance required. Additional experience in calibration of instrumentation and Isolator technology is preferred but not necessary.

Responsibilities and Duties

  • Performs service and maintenance of OPTIMA equipment in the United States and Canada.
  • Travels to customer sites to install, maintain, inspect, and repair OPTIMA equipment.
  • Calibration, maintenance, and repair of mechanical systems and components on OPTIMA equipment at customer sites.
  • Follows instructions and duties as requested by Service Account Manager.
  • Valid driver’s license is required.
  • Candidate must read & speak the English language.

Qualifications and Skills

  • Technical Aptitude
  • Communication Proficiency
  • Teamwork Orientation
  • Time Management Skills
  • Project Management
  • Organizational Skills
Supervisory Responsibility
This position will not have any supervisory responsibilities.

Work Environment
This job operates in a production environment of a customer site.  Adhering to the safety measures of the customer’s plant and working both independently as well as a team effort.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of Work
This is a full-time, hourly position.  The hours of work and days are typically Monday through Friday, but during customer trips – these hours/days may vary.

The travel requirements for this position are approximately 70-80%.

Required Education and Experience
  • An Associate’s degree or equivalent from a two-year technical college or 5 years previous experience maintaining equipment or similar.
  • Experience in Isolator and Cleanroom technology and practices is ideal.
  • Calibration experience is preferred.
  • SAP experience beneficial.
Other Duties
Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.


  • Paid vacation
  • 401(k)
  • Flexible work schedule
  • Health, vision, and dental insurance
  • Life insurance
  • Disability insurance
Optima Machinery Corporation is an equal opportunity employer. 

Application documents

Send them via US Postal Service to:

Attention Human Resource Dept.
Optima Machinery Corporation
1330 Contract Drive
Green Bay, WI 54304

Please also fill in the form and enclose it with your application documents:
Application Form


Human Ressources
 (920) 339-2222